|
|
|
 |
 |
|
|
|
|
 |
|
|
 |
|
|
Once your order has been confirmed by us, we will be requesting a deposit of 30% of list value of the goods ordered. Payment can be made either through a bank transfer or personally through our office in Ubud.
We will furnish our bank details as soon as your order is placed.
|
|
 |
|
|
|
|
There are three options available for delivering your goods :
(1) Full container load (FCL)
(2) Less than container load (LCL) Cost per cubic meter
(3) Airfreight
Please ask for a quotation to your country don't forget to give us the port of delivery
|
|
 |
|
|
|
Your order will be ready to depart from the Bali. This will be confirmed from our office in Bali. At this stage we will be requesting a final payment for the cost of purchasing your goods In addition we will be requesting pre-payment for the cost of freight delivery cost.
The official “Bill of Lading” will be forwarded to you via courier service approximately 7 days prior to goods arriving at the port of embarkation.The bill of lading is the official documents which enables goods to be passed from the country of origin to country of destination. The bill of lading is also establihes the ownership of goods to the customer.
|
|
 |
|
|
|
|
 |
|
| 1. |
|
The ordering process begins immediately following 30% of the funds for goods being received by Graven Image. |
|
| 2. |
|
Prices are subject to change without further notice. |
|
| 3. |
|
New visitors to Bali: |
|
|
|
A. Tours to suppliers for new visitors to Bali will only be carried out by Graven Image on the understanding that there is a serious intention to conduct business. |
|
|
 |
|
| B. New visitors to Bali wishing to use our services must place their orders within a reasonable length of time following their visit to Bali. |
|
| 4. |
|
Graven Image must be informed of any other parties involved in either the assisting of services, buying products or other activities out side the scope of the Graven Image buying agency. |
|
| 5. |
Goods remaining with Graven Image for more than two months: |
|
|
A. Graven Image cannot be responsible for the depreciation or damage to goods due to prolonged periods of storage. |
|
|
| B. As a result of a container being filled to capacity and goods are left behind, Graven Image will offer free storage for a maximum of two months. Any special requirements or arrangements must first be discussed with the management. |
|
|
| C. Any goods that remain in storage with Graven Image for more than a two month period may incur a storage cost metered by the cubic meter. |
|
| 6. |
Shipping delivery schedules |
|
|
|
A. In order for Graven Image to meet the shipping delivery schedules, customers will be required to transfer the balance of funds on time. |
|
| B. The request for the balance of funds to be payed will be made approximately 7-10 days prior to the collection of orders from suppliers. |
|
| C. The consequence for any delays in the receiving of the funds will result in the shipping deliveries being rescheduled. |
|
| D. Graven Image will take in to account any extenuating circumstances. |
|
| 7. |
|
The supply of goods and the freight delivery are separate services. The delivery of goods is the responsibility of the freight line. |
|
|
|
|
A. The Graven Image buying agency are responsible to maintain the quality of goods and packing preparation for shipment. |
|
| B. Any defects in product should be reported to Graven Image within seven days of receiving the shipment. |
|
| C. Any claim for damages must be supported by photographic evidence. |
|
| 8. |
The Shipping documents (Bill of Lading) will be forwarded to you via courier service following the payment for freight and goods.
The Bill of Lading will be despatched 10 days prior to shipment arriving at port destination.
|
|
| 9. |
|
All goods remain the property of Graven Image until paid for in full. |
|
| 10. |
Letter of credit customers will be required to take out an “All risk” insurance policy and must be responsible for the cost of their insurance arrangements.
Graven Image require that all shipments are covered by an all risk insurance policy. For further details please read the text detail under the heading of insurance cover.
|
|
|
|
 |
|
|
|
The supply and purchase of goods via our agent service and the freight forwarding delivery are two separate services. Although the Freight and shipping companies are appointed by Graven Image, it is the sole responsibility of the Freight company to safely deliver your goods.
There are two types of insurance cover available
(1) Insurance cover included in the cost of the shipping. The insurance offered by the shipping line only covers a limited liability. It covers liability in the event of the vessel or container being lost at sea or if the containers is damaged or defective resulting in damage to your goods. Full details of total liabilities can be obtained from the shipping line
(2) Additional insurance cover
A comprehensive insurance cover by a independent broker is available at a premium of 1.5% of the cost of goods.
Breakages & Claims
Claims for breakages or damages can be made to the freight forwarding company.
Claims can be made through our office at Graven Image. Graven Image will deal with all claims on your behalf.
1. Please refer to your copy of the Bill of Lading for terms & conditions
2. Additional insurance cover is available please ask for further details
3. A full inventory of damaged & broken goods must be submitted to our Graven Image office within seven days of receiving your shipment.
4. All damaged goods must be supported by photographic evidence
|
|
| Please note: |
|
|
| The images & information on this website are intended to express a clear, honest and accurate picture of the products and services represented. |
|
| If you have any suggestions, comments or criticisms on how to improve our presentations, we would be happy to hear from you. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
