One cubic meter size

Do you have minimum quantity order ?

There is no minimum order.

Our recommendation is not to order goods

with less than four cubic meters in volume.

This is due to the initial cost of shipping documen-

tation for the first cubic meter. Please examine

our sample template in this section.

Can you give us idea of the size and volume

comparisons for LCL( Less than container

load ) and FCL( Full container load ) shipments ?

A cubic meter takes up the size of ten of our

standard shipping carton (see photo for

detail). The dimension of each carton box 62 x

41 x 35Cm. Each carton is roughly the size of one
19" CRT computer monitor.
Please note that LCL shipments require more
packing material to ensure that they are fully pro-
tected during the journey. The packed boxes con-
taining the merchandise are finally packed in spe-
cial wooden crates for further safe protection.
Please allow for an extra 15% volume for packing
protection materials. A 20 ft containers will take
approximately 28 cubic meters space to fill.
Standard carton boxes 260-280 to full capacity.
The 20 ft container inner dimensions are 5.99 x
2.34 x 2.38 meters.
Does the Quality of the product displayed in

your catalogue match our order ?

All the products displayed in our catalogue

are randomly taken from previous customers

orders. The photo images are edited via Adobe

Photoshop for colour accuracy. We use Sony

Trinitron monitor ICC profiles.

However as all of these items are "handcrafted",
small variations in colour and size will occur.
Can we change the colour on some of the

items ?

YES ! You can change the colours on some

of the items. The products on displayed on

our catalogue are tried and tested products... but
if a different colour is requested... we can not
always guarantee the outcome.
How secure are the money transfer ?

Graven Image has been dealing with money

transfers for 16 years. Sending money to

Bali is extremely secure. All transfer can be sent

through the normal Banking system. The transfer
take from between four to seven working days to
reach our account in Bali. Your bank will issue
you with a reference transfer number.
What is the recommended currency to

transfer ?

You may send the transfers in the currency

of your choice. However we recommend

sending in USD dollars as it is the most flexible

curency in South East Asia.

Can you show me a Sample invoice docu-

ment including the "Break down" of all the

Cost involved ?
The two sample invoices illustrated here are

for LCL (Less container load shipments) and

for a FCL ( Full container load ).

Can you give me a "breakdown" of all the

shipping documents required for

despatching my goods ?

To export to your country you will need:

( 1 ) A Bill of Lading on Airway bill ( issued by

carrier )

( 2 ) Packing list & invoice

( forwarder/ exporter / shipper )

( 3 ) Certificate of Origin ( Indonesian Departmen

Of Trade)

( 4 ) Fumigation certificate ( surveyor )

These documents be presented on behalf of
customer by Graven Image.
Customer needs to provide details to shipper of:
( A ) Address to port of Discharge.
( B ) Invoice of goods.
( C ) Location of goods from supplier.
For collection on arrival.
( 1 ) You will be notified as to the ETA (expected

(time of arrival)

( 2 ) Your documents will be delivered by Courier
7-10 days.
( 3 ) Prior to ETA
( 4 ) We advice you to appoint a clearing agent

( re: yellow pages) for customs clearance and

arranging for truck delivery to consignee. ( It is
possible to clear customs by customer)

Phone : (+62)-(0361)-978281 or fax (+62)-(0361)-978282